Email Labels
Labels are coloured tags you attach to email threads to organise your inbox without moving messages between folders. A single thread can carry many labels.
System labels (fixed)
DRO Mail ships with 8 system labels. They're always present, can't be deleted, and back the canonical inbox URLs.
| Label | Color | Purpose |
|---|---|---|
| Inbox | blue | The default landing folder for new mail |
| Starred | yellow | Manually flagged “important” threads |
| Sent | green | Threads you've sent at least one message to |
| Drafts | grey | Saved-but-not-sent compositions |
| Snoozed | purple | Threads hidden until a specified time |
| Scheduled | indigo | Outbound messages waiting on Schedule send |
| Trash | red | Soft-deleted threads (recoverable for 30 days) |
| Spam | orange | Auto- or manually-marked junk |
Custom labels
Create your own at Admin → Email → Email Labels (/admin/email/email_labels_admin). Each custom label has:
- Name — what shows in the sidebar and on thread chips
- Color — pick from the colour swatch (used for the sidebar dot and thread badge)
- Slug — URL-safe identifier auto-generated from the name; used for
/email/labels/<slug>
Custom labels are tenant-scoped — every member of your organisation sees the same custom labels.
Permissions
Managing labels requires the email:labels:manage claim.
Default roles: admin, tenant_admin, user.
Viewer accounts can see labels in threads but cannot create or edit them.
Common patterns
- Colour-coded projects: Work (blue), Side projects (green), Personal (purple)
- Workflow lanes: To-do, Waiting, Done
- People: Family, Team, Customers
Keyboard shortcut
From any thread, press L to open the label picker.